Resolute Advisory understands the importance of privacy for its clients and aims to ensure the highest standards of confidentiality to protect all personal information we collect and process. This applies to personal information that may be collected or submitted to us through the Resolute Advisory website, or by any other means.
We recognise that providing personal information is an act of trust, and we have procedures in place to ensure adherence to both the letter and spirit of the Privacy Commission’s National Privacy Principles and the Privacy Act 1988.
We collect personal information about our clients in various forms, typically relating to their businesses rather than the individuals. However, some personal information may be collected including your name, email, mailing addresses and contact numbers. We collect this information to provide services to you and process your requests.
INFORMATION USE AND DISCLOSURE
Any personal information that we collect about you will be used by us on a strictly confidential basis as part of our provision of services to you. We may pass on your personal information to other parties that provide services to us, however we limit this disclosure to only the information they need to perform the service.
Given this, depending on the service or products we provide to you, we may need to disclose your personal information to other organisations, which may include:
- Resolute Advisory external service providers;
- regulatory bodies, government agencies and law enforcement entities;
- your agents (e.g. legal and accounting advisers); and
- your executor, and administrator, trustee, guardian or attorney.
We are not involved in the selling, trading or alternative unauthorised use of personal information.
SECURITY OF PERSONAL INFORMATION
Resolute Advisory takes all reasonable steps to secure any personal information which we collect, store, use and disclose. Electronic data is stored on secure servers that are protected in controlled facilities.
In most instances, you have the right to access the personal information which we hold about you, and we will endeavour to keep your information accurate and up to date where possible.
To request access, or update your information with us, please contact any one of our team members.