Local Way is an interactive website that provides advice and guidance to council staff, business operators and the community on a range of regulatory and compliance issues.

Business Licensing

  • Provides information for businesses requiring licensing by a local government.
  • Easy for small business to access simple, tailored information about their compliance obligations in the local, state and federal spheres.
  • Tailored specifically for each council; option to deliver via one regional portal.
  • Simple, plain English information.

Customer Information & Complaints

  • Provides the general public with information regarding environmental, public health and safety standards and how to make a safety complaint.
  • Simplifies the complaints process and assists in understanding as many service complaints as possible.
  • Flushes out more valuable citizen complaints where service improvements can be embraced.

For more information regarding Local Way contact Resolute IT.