Infrastructure
We know how important it is that your networks and systems operate effectively.
We plan, build, manage and support our customer’s environment to reduce risk and support critical business changes without disruption. Through best practice service delivery we optimise for efficiency and effectiveness to create a more manageable IT infrastructure.
Our services include:
- Environment Management Support to reduce costs, improve service levels and achieve a lower cost infrastructure.
- Comprehensive help desk and day-to-day support.
- Effectively manage change and configuration of servers and desktops.
- Reduce system downtime via our proactive monitoring and management.
- Commitment to achieving specified and agreed level of service.
- Improved staff productivity and satisfaction by minimising downtime.
- Project Services include:
- SOE (Standard Operating Environment) design and implementation to reduce support costs.
- ICT Review to identify opportunities for improvements.
- Network and security audit.
- Policy and procedure development.
- Network and systems design and implementation.
- Systems administration for Windows, Lotus Notes and Unix environments.
- Virtualisation - design and implement a virtualised infrastructure environment to deliver more value with fewer resources. Server, storage, desktop and communication infrastructures will be considered.
- Disaster Recovery services include:
- Readiness Assessment – are you prepared for a disaster or business interruption?
- Impact Assessment – how will your business be impacted by a disaster or business interruption event?
- DR Planning – what is the most appropriate recovery plan for your business?
- DR Design - design of your business continuity and disaster recovery infrastructure.
- Deployment and Testing - deployment and testing of your DR solution.
